Shipping

 

All in-stock skeins ship within 3-5 business days using USPS standard rates. 

Dyed to order skeins generally ship within 14 days. 

I'll do my best to meet these shipping estimates, but cannot guarantee them.

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. 

Returns and Exchanges

I gladly accept exchanges.

Contact me within: 3 days of delivery.

Ship items back within: 14 days of delivery.

I don't accept returns or cancellations,

but please contact me if you have any problems with your order.

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Digital downloads

  • Items on sale

Conditions of return:

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Cancellations will not be accepted once an order has been placed. Please check your order and make sure before it is placed. Please contact us for any questions or concerns before ordering.

We cannot accept returns, however we want you to be happy with your order. Please contact us if you would like to exchange your order. Yarn, fiber, and notions may be exchanged as long as they are in original condition with tags in tact within 3 days of receiving them. Items must be returned in original condition (no smoke/food/pet odors, no signs of infestation, etc).

Sale yarns, clearance, club shipments, and OOAK (one of a kind) skeins may not be exchanged.